Your privacy is of utmost importance to Airport Terminal Operations Ltd (“ATOL”) and its subsidiaries (“We” or “Us”); we recognise our obligation to keep your Personal Data safe and we are, therefore, committed to respecting your privacy and protecting your Personal Data.
This Policy applies to all Personal Data collected and processed by ATOL and/or its agents and/or its Service Providers, when you use our website at https://mauritius-airport.atol.aero and/or any underlying services supplied by ATOL at Sir Seewoosagur Ramgoolam International Airport (Mauritius Airport) (the “Services”).
Given the nature of the Internet, if you are visiting our website mauritius-airport.atol.aero from any country outside of the Republic of Mauritius, your communication will inevitably result in the transfer of information across international boundaries. By visiting this web site from abroad, you therefore consent to these transfers.
We will only collect personal data about you, which ATOL reasonably considers as necessary for the relevant purpose underlying such processing. Personal Data that may be collected includes but is not limited to the following:
ATOL also collects information about how you use our website, which includes collecting your unique online identifiers such as IP and MAC addresses, which are numbers that uniquely identify a specific computer or other network device including but not limited to the internet, device model and operating system version.
As you interact with us on our website, we may automatically collect information about your browsing choices using Cookies. Cookies are required to enable certain functions on our website. For further information, please refer to the section 13 of this Policy entitled How We Manage Cookies.
Additionally, we also gather your personal data in the following ways:
a. Wi-Fi services
When you sign up to receive Wi-Fi services, your information is collected from the MAC or IP Address you provided.
b. Car Parking Services
Personal information such as name and contact details is collected for all persons holding a Pass Card for access to the car parking facilities at the airport.
No personal data is stored on the parking ticket used for the short term parking facilities.
c. Health & safety incident reports
Should you choose to file in a complaint on our website at mauritius-airport.atol.aero, regarding a health & safety incident which occurred at the airport premises, we would collect your Personal Data.
d. Complaint / Enquiry
In case you wish to make a complaint and/or an enquiry while you are at the airport, you will be directed to our website, where you will fill in your personal data, together with your complaint and/or enquiry.
ATOL is required to operate a CCTV camera surveillance system for security and safety reasons. Accordingly, while you are at the airport, we obtain some personal data about you through our CCTV system. Our CCTV footage is handled in accordance with Data Protection laws and the viewing of CCTV footage is strictly limited to authorised parties with whom ATOL have data sharing agreements.
f. Access Control/Check-in/Bag-drop.
We capture your information:
g. Screening for public health surveillance purposes
We collect your personal data, which you have provided in the relevant documents and forms that are necessary for travelling to Mauritius, including personal data for children under 16 years, in strict compliance with the prevailing local regulations and as part of our obligations with government bodies, regulatory authorities and other regulated entities.
ATOL will use your personal data for a number of purposes including but not limited to the following:
We only process your personal data where that is permitted by the laws that protect your privacy rights.
We only process personal data where:
Where the processing is based on your consent, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of processing based on consent before its withdrawal.
We will provide special protection for certain kinds of personal data which are particularly sensitive. Sensitive information includes information about your health status, racial or ethnic origin, political views, religious or similar beliefs, sex life or sexual orientation, genetic or biometric identifiers, trade union membership or criminal convictions or allegations.
We will only share your personal data with relevant third parties where:
In carrying out one or more of the purposes set out above in Section 5 of this Policy, we may need to disclose your Personal Data to one or more of the following third parties:
We may also be required to disclose your personal data under contractual obligations or legitimate interests with Data Controllers who have mandated us to process your personal data. In such cases, the Data Controllers assume full responsibility as regards to confidentiality, integrity and security of your personal data.
ATOL has been duly registered as data controller and/or data processor with the Data Protection Office and will take appropriate organisational and technical measures to safeguard your Personal Data against any unauthorised or unlawful disclosure and/or use.
However, whilst we guarantee you that we will use all reasonable efforts to safeguard your Personal Data, we are unable to guarantee the full security of any Personal Data which is accessed through the Internet and/or if you are accessing our Services through the Internet.
In the event of a Personal Data breach involving your Personal Data, we have a duty to notify the breach to the Commissioner and we shall take all necessary remedial action as well as measures to mitigate the possible adverse effects of the breach.
Moreover, where the personal data breach is likely to result in a high risk to your rights and freedom, we are bound to inform you about the personal data breach.
Under the obligations imposed by the Data Protection Act 2017, we are bound by the following:
If you are using our Services from regions outside the Republic of Mauritius, then please note that ATOL and our trusted third parties may transfer your Personal data to these countries which may not have the same data protection laws as in Mauritius.
We will never retain your personal data for any longer than is necessary.
These retention periods will normally apply.
Where we have saved particular footage related to an incident, or pursuant to a legitimate request or claim, we retain that saved footage for as long as is necessary to fulfil the purposes for which it has been retained;
We may hold your personal data for longer where it is necessary to do so for the management of any active or potential legal proceedings, to resolve or defend claims, and for the purpose of making any necessary remediation payments.
Cookies are small text files which are stored on your computer or mobile device when you visit certain web pages.
Some of the cookies we use are necessary for some of our Services to work whilst other cookies are used to provide tailored advertising by trusted third parties. To find out more about cookies, please visit www.aboutcookies.org
If you prefer to restrict, block or delete cookies from ATOL and/or our third party advertisers, or any other website, you can use your browser to do this.
Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences.
If you choose to disable all cookies we cannot guarantee the performance of our Services and some features may not work as expected.
If we materially change the ways in which we use or share Personal Data previously collected from you through our Service, we will notify you through our Service, by email, or other communication.
You can contact us using the following contact details:
Last updated: December 2021