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Airline Ticketing Counters

Air Mauritius
Level 1
Departure, International Check-In Hall B
Opposite Door 15
 

Air Mauritius - Rodrigues
Level 0
Public Corridor, Left Wing
Near Door 01

Ground2Air
Level 1
Departure, International Check-In Hall A
Opposite Door 14

Corsair and Thomson Airways

Level 1
Departure, International Check-In Hall A
Opposite Door 14

ATM (Cash Dispensers)

MCB
Level 0
Arrival, Left Wing
Near Door 04

HSBC
Level 0
Arrival, Left Wing
Near Door 04

SBM
Level 0
Arrival, Right Wing
Near Door 07

ABSA Bank
Level 0
Arrival, Right Wing
Near Door 07

Fire Assembly Point

Level 1
Departure, International Drop Off Area
Viaduct, Left Wing

Level 1
Departure, International Drop Off Area
Viaduct, Right Wing

Level 0
Parking

Kid's corner

This facility is not available.

Letter Box

Please note that anything you send by post may be inspected by Customs.

Level 1
Departure, International Check-In Hall A
Opposite Doors 13-14

Level 1
Departure, International Boarding Hall
Opposite Gate 28

Luggage Repack & Scale

Level 1
Departure, International Check-In Hall A
Near A26

Level 1
Departure, International Check-In Hall B
Near B01

Luggage Service

If your luggage (baggage) has not arrived or is damaged, please go to the Baggage Service Counter.

For later collection of a lost or detained luggage, proceed to the Baggage Service Counter in the public area at Level 0.  In the absence of an officer, a complimentary phone facility is available to call either your airline representative or Customs, depending on the nature of your request.

Air Mauritius 
Level 0
Arrival, Baggage Reclaim Hall
Near Belt 6
 +230 603 30 72
 +230 603 30 73
  baggageservices@airmauritius.com

Ground2Air 
Level 0
Arrival, Baggage Reclaim Hall
Near Belt 6
  +230 603 59 05
  baggageservice@ground2air.mu

Luggage Storage

This service is not available.

Luggage Wrapping

Ground2Air
Level 1
Departure, International Check-In Hall A
Near Door 13

World Safe Wrap
Level 1
Departure, International Check-In Hall B
Near Door 16

World Safe Wrap
Level 1
Departure, International Check-In Hall A
Near Door 12

MCCI Tax Refund & Airport Delivery Counter

Collect your VAT Refund and/or any duty free items (less than 7 kg) bought downtown 

Level 1
Departure, International Boarding Hall
Near Gate 19

Medical Aid

Level 1
Departure, International Boarding Hall
After Security Control (Right)

Level 0
Public Corridor, Right Wing
Near Door 09

Mobile Charging

Power sockets are available in the seating area for charging your laptop, tablet or smartphone.

Level 1
Departure, International Boarding Hall

Money Changer

Services at Arrival, Level  0, not operational at the moment

Thomas Cook 
Level 1
Departure, International Check-In Hall A
Opposite Doors 13-14

MCB
Level 1
Departure, International Check-In Hall B
Opposite Doors 15-16

SBM
Level 1
Departure, International Check-In Hall B
Opposite Doors 15-16

Change Express
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 01

Thomas Cook 
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 02

MCB
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 03

Shibani Finance
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 04

SBM
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 05

BA Exchange
Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 06

BCP Bank

Level 0
Arrival, Tour Operators and Hotels Hall
Counter No 07

MRA Customs/ VAT Refund Counter

Get your VAT Refund - “VAT PAID SUPPLIES TO VISITORS (DF5)” - sales receipts approved here 

Level 1
Departure, International Check-In Hall B
Opposite Door 15

Out of Gauge (Oversize) Luggage

Level 1
Departure, International Check-In Hall B
Check-in Counter B25-B26

Level 0
Arrival, Baggage Reclaim Hall
Near Belt 1

Passenger Lifts (public)

Level 0
Left Wing

Level 0
Right Wing

Pharmacy

This service is not available

Piano

If you see yourself as a bit of a Mozart do take a seat and play for your fellow passengers.

Level 1
Departure, International Boarding Hall
Between Gates 27 and 28

Post Office

You can buy stamps at the Post Office.

Opening hours: Monday to Friday 08:15 – 16:00, Saturday 08:15 – 11:45

Post Office
Level 0
Public Corridor, Left Wing
Near Door 03

Porter Service

This service is not available.

Prayer Room

Level 1
Departure, International Boarding Hall
Near Gate 22

Self-Check-In Kiosks

Self-Check-In Kiosks are available for printing boarding passes only for Air Mauritius, Air France, British Airways, South African Airways, Corsair and KLM.

Level 1
Departure, International Check-In Hall A
Opposite Door 13

Level 1
Departure, International Check-In Hall B
Opposite Door 16

Smoking zones

The Passenger Terminal is non-smoking and it is strictly prohibited to smoke inside. Smoking facilities are available prior to entering the check-in halls.

Special Assistance

Disability/Mobility Assistance
Please contact your airline for any special assistance at least 48 hours prior to your flight.

Unaccompanied Minors Assistance
Please contact your airline for special assistance:
Arrival - The Meeting point for unaccompanied minors is at the Exit of the Tour Operators Hall.
Departure - The Meeting point for unaccompanied minors is at the Check-In Counter.

Toilets & Baby Changing Room

Level 2
Arrival, International Immigration Hall

Level 1
Departure, International Check-In Hall A
Opposite Door 13

Level 1
Departure, International Check-In Hall B
Opposite Door 16

Level 1
Departure, International Boarding Hall
Opposite Gate 22

Level 1
Departure, International Boarding Hall
Opposite Gate 27

Level 0
Arrival, Baggage Reclaim Hall
Opposite Belt 1

Level 0
Arrival, Baggage Reclaim Hall
Opposite Belt 6

Level 0
Public Corridor, Left Wing
Near Door 02

Level 0
Public Corridor, Right Wing
Near Door 08

Tourist Information (MTPA)

+230 637 3635

 http://www.tourism-mauritius.mu

Discover Mauritius on your mobile with MyMauritius.  

   

Level 0
Arrival, Tour Operators and Hotels Hall
Opposite Customs Zone Exit

Valet Parking

This service is not available.

Wi-FI

Free Passenger Wi-Fi

Airport Terminal Operations Ltd (ATOL) is pleased to offer its passengers free Wireless Internet Access (Wi-Fi) in public areas inside the Passenger Terminal. 
In order to ensure a consistent experience for all Wi-Fi users, this service does not support high-bandwidth actions such as streaming music, streaming video or downloading large files. 
You may use same for general web activities, e.g. check out the latest news, post to your social media site, etc.

To connect:

  1. Enable Wi-Fi on your device and select "3Hours@MauritiusAirport".  No password is required.
  2. You should automatically be directed to the airport Wi-Fi Sign-in page.  If not, launch your web browser and key in MRU.AIRPORT.AERO.
  3. Read and accept the onscreen Terms of Use.