Home > Passengers > Services and facilities > Other
Weather in Mauritius
24 °C

Airport Security

 +230 603 84 26 / +230 637 53 06

Customs

For general queries,
 +230 637 3187/ +230 637 6446

For detained goods,
 +230 603 8433  between 08:45 – 16:00 on weekdays

Get more info

Ground Handling Agents

There are two ground handlers operating at SSR International Airport.

AIR MAURITIUS

- AIR MAURITIUS
- AIR FRANCE
- AIR SEYCHELLES
- AUSTRIAN AIRLINES
- CORSAIRFLY
- EMIRATES AIRLINE
- ALITALIA
- EUROWINGS
- KENYA AIRWAYS
- LUFTHANSA
- SAUDIA AIRLINES
- THOMSON AIRWAS
- TURKISH AIRLINES
 

 +230 603 3030

 http://www.airmauritius.com

GROUND2AIR

- AIR AUSTRAL
- AIR MADAGASCAR
- BRITISH AIRWAYS
- COMAIR
- CONDOR
- EDELWEISS AIR
- SOUTH AFRICAN AIRWAYS

 +152 (local only)

 http://ground2air.mu/

Hotline

For current day flight information,

 8965 (local only) / +230 203 9054

If you are within the Passenger Terminal and you need an urgent assistance for any queries related to flight information and baggage,

 +230 603 8070

This hotline number is available during aircraft movement hours only.

Lost and Found

Lost any personal belongings at the airport?

 +230 603 8426/27

Medical Aid

Level 0
Public Corridor, Right Wing
Near Door 09

Passenger Lifts

Level 0
Left Wing

Level 0
Right Wing

Passport and Immigration

 +230 637 3720 / +230 637 4108

 Get more info

Pay Phone

Prepaid cards are not available at the moment. These can be purchased at Mauritius Telecom Tele Shops across the island only.

Level 0
Left Wing
Near Door 04

Pay phone (card only)

Level 0
Right Wing
Near Door 07

Pay phone (coin only)

Permit Office (Department of Civil Aviation)

Level 0
Public Corridor, Right Wing
Near Door 10

Pharmacy

This service is not available

Police

Police Post Phone Number +230 637 5088 / +230 637 4553 

Police Post Email airpolice.mpf@govmu.org

Level 0
Public Corridor, Right Wing
Near Door 08

Post Office

Opening hours: Monday to Friday 08:15 – 16:00, Saturday 08:15 – 11:45

Level 0
Public Corridor, Left Wing
Near Door 03

Plant and Animal Quarantine Service

Quarantine and Import of Animals Phone Number +230 637 6232 / +230 466 0881

Level 0
Arrival, Baggage Reclaim Hall
Near Nothing to Declare Exit

Smoking Zones

The Passenger Terminal is non-smoking and it is strictly prohibited to smoke inside. Smoking facilities are available prior to entering the check-in halls.

Special Assistance

Disability/Mobility Assistance
Please contact your airline for any special assistance at least 48 hours prior to your flight.

Unaccompanied Minors Assistance
Please contact your airline for special assistance:
Arrival - The Meeting point for unaccompanied minors is at the Exit of the Tour Operators Hall.
Departure - The Meeting point for unaccompanied minors is at the Check-In Counter.
 

Toilets & Baby Changing Room

Level 0
Public Corridor, Left Wing
Near Door 02

Level 0
Public Corridor, Right Wing
Near Door 08

Wi-Fi

Free Passenger Wi-Fi

Airport Terminal Operations Ltd (ATOL) is pleased to offer its passengers free Wireless Internet Access (Wi-Fi) in public areas inside the Passenger Terminal. 
In order to ensure a consistent experience for all Wi-Fi users, this service does not support high-bandwidth actions such as streaming music, streaming video or downloading large files. 
You may use same for general web activities, e.g. check out the latest news, post to your social media site, etc.

To connect:

  1. Enable Wi-Fi on your device and select "3Hours@MauritiusAirport".  No password is required.
  2. You should automatically be directed to the airport Wi-Fi Sign-in page.  If not, launch your web browser and key in MRU.AIRPORT.AERO.
  3. Read and accept the onscreen Terms of Use.